Technical Services ERP Software
Horizon EBS provides comprehensive business management for MEP contractors, HVAC specialists, electrical contractors, and technical service companies across the UAE. Streamline projects, service contracts, and field operations from one integrated platform.
Technical Services Companies Across UAE
Complete ERP for MEP & Technical Contractors
Horizon EBS delivers a comprehensive cloud ERP for technical services in UAE, designed specifically for MEP contractors, HVAC specialists, electrical contractors, and plumbing companies. Manage projects, track service contracts, and streamline operations from a single integrated platform.
From job costing and progress billing to preventive maintenance scheduling and warranty tracking, our solution addresses the unique challenges faced by technical services companies in the UAE market.
Built for Technical Service Companies
Specialized functionality for MEP, HVAC, electrical, and plumbing contractors.
Project Management
Complete project lifecycle management from estimation to completion. Track budgets, timelines, and profitability in real-time.
Service Contracts
Manage AMC, warranty, and service agreements with automated billing schedules, renewal alerts, and SLA tracking.
Work Order Management
Create, assign, and track work orders with mobile app support for field technicians. Real-time status updates and completion tracking.
Job Costing
Track labor, materials, subcontractors, and overhead costs by project. Compare actual vs. estimated costs for profitability analysis.
Inventory Management
Track spare parts, tools, and materials across warehouses and service vehicles. Automatic reorder points and stock transfers.
Technician Scheduling
Optimize technician assignments based on skills, location, and availability. Dispatch management with route optimization.
Complete Business Suite
All the modules you need to run your technical services business
Financial Accounting
Complete GL, AP, AR with UAE VAT compliance.
Project Accounting
Job costing, budgeting, and profitability tracking.
Procurement
Purchase orders, supplier management, and approvals.
HRMS & Payroll
WPS-compliant payroll and workforce management.
Inventory Control
Stock management across multiple locations.
CRM
Customer management and sales pipeline tracking.
Manage All Service Types
From project installations to recurring maintenance contracts, Horizon handles every aspect of technical service delivery.
Project Installations
New installations with progress billing, retention tracking, and milestone management.
AMC Contracts
Annual maintenance contracts with scheduled visits, PPM calendars, and auto-renewals.
Reactive Maintenance
On-call service requests with SLA tracking, priority escalations, and response time monitoring.
Warranty Services
Track warranty periods, claims, and manufacturer support for all installed equipment.
Solutions for Every Technical Trade
Specialized configurations for different technical service disciplines
MEP Contractors
Mechanical, electrical, and plumbing project management.
Explore SolutionHVAC Services
Heating, ventilation, and air conditioning specialists.
Explore SolutionElectrical Contractors
Electrical installations, maintenance, and testing.
Explore SolutionPlumbing Services
Plumbing installations and maintenance services.
Explore SolutionFire & Safety
Fire protection systems and safety equipment services.
Explore SolutionFacilities Management
Integrated facility services and building management.
Explore SolutionTechnical Services ERP Questions
Common questions about ERP for technical service companies
Horizon serves a wide range of technical service companies including MEP contractors, HVAC specialists, electrical contractors, plumbing companies, fire and safety service providers, and facilities management companies. Our solution is flexible enough to handle both project-based work and recurring service contracts.
Horizon tracks all project costs including labor hours, materials, subcontractor expenses, equipment usage, and overhead allocations. You can compare actual costs against estimates in real-time, analyze profitability by project, and generate detailed cost reports for client billing or internal analysis.
Yes, Horizon includes mobile applications for field technicians. They can receive work orders, update job status, log time and materials used, capture photos, obtain customer signatures, and sync data with the main system—all from their mobile devices.
Horizon provides comprehensive contract management including contract terms, SLA parameters, billing schedules, and renewal tracking. The system automatically generates PPM schedules, sends renewal reminders, and tracks service coverage for each customer site.
Yes, Horizon supports multiple billing methods including progress billing based on completion percentage, milestone-based invoicing, time and materials billing, and fixed-price contracts. The system handles retention amounts and generates applications for payment.
Yes, Horizon supports multi-location inventory including warehouse stock and service vehicle inventory. Technicians can issue parts against work orders from their vehicle stock, and the system tracks replenishment needs and stock transfers.
Yes, Horizon is fully compliant with UAE VAT regulations. The system generates tax invoices, calculates VAT on all transactions, and produces VAT returns for FTA submission. It handles the specific requirements of service industries including progress billing VAT and contract-based invoicing.
Horizon provides extensive reporting including project profitability analysis, technician productivity, contract performance, SLA compliance, work order aging, customer service history, and financial statements. Custom reports can also be created using our report builder.
Ready to Streamline Your Technical Services?
Join leading MEP and technical contractors across UAE who trust Horizon. Get a personalized quote tailored to your service business.
Complete business management