Facility Management Software Horizon FMS

Each work order provides the user with an option to assign staff, enter work analysis reports, estimate cost, request materials, incorporate images, record start & end time, root cause, actions taken, and complainer remarks. Track the complete lifecycle of the complaint and request. Horizon FMS with is unique workflow capability enables the user to track the progress of complaint at different stages (example: Complaint Raised, Staff Assignment, Work Analysis, Job Estimation, Approval on Job Estimation, Work at the site by a technician, Job Inspection, completion).

Each task, whether reactive or preventive, has an associated Service Level Agreement (SLA) that displays the estimated completion time against which task progress can be monitored. This ensures that overdue jobs or jobs about to breach will be easily identifiable to the user. SLA configuration allows the definition of a matrix of sites, buildings, priorities, and contracts. It further configuration to assist in meeting specific contract requirements. Multiple time points can be defined, monitored, and escalated against comprehensive user-defined business rules for each task.

Contract Management provides comprehensive information on the various maintenance activities carried out. The Contract Management System allows you to keep an accurate record of all your contracts, the agreed services, associated values, terms, and conditions. Each contract record provides the user with an option to incorporate unique contract code, contract name, associate customer, period, type of contract, activities, assets to maintain, financial details, employees, location, and site involved.

Asset Management is a comprehensive repository of all sites or clients' assets. The Asset Management solution gives you a single point of control over all types of assets. Manage assets such as HVAC, Mechanical, Electrical, Plumbing, and Production, IT, Office equipment, and much more. This helps complete control and track changes to an asset throughout its lifecycle and maintenance management. History is available for each asset with comprehensive information on the material used, details of preventive & breakdown maintenance activities carried, manpower details and cost of maintenance, preventive maintenance schedules.

Planned Preventive Maintenance module will ensure optimization, maintenance analysis, and future financial planning of your assets. It gives you complete control over the PM task carried out on an asset and capable of tracking the progress from planning to completion. Planned Preventative Maintenance (PPM) software module satisfies all the related requirements whether scheduling tasks to prevent the failure of assets and is the ideal solution to help you manage repetitive tasks. The solution enables users to control and manage tasks via a simple, intuitive software solution.

Horizon – FMS allows us to handle all the non-contractual jobs, call out or variations jobs within the contract, and the routine jobs without quotation. The estimation tool allows you to estimate each task with different expense categories and costs codes. The detailed quotation can be raised based on the estimation and can be sent to the client. You can Estimate, quote, track, and manage the renovations, extensions, expansions activity including invoicing the clients for the same.

Horizon – FMS allows raising contractual and non contractual invoicing from the system as per customized format. System has a facility to setup the auto invoice frequency and amount for each contract which reduced the mundane work drastically. For non contractual or call out jobs system can generate invoice based on the quote approved by the client.