Horizon for Facility Management

Service and facilities management is one of the fastest-growing industries in Middle East. Today’s businesses are spending 30% of their annual budgets on facilities, giving facilities managers ample opportunity to grow their business. For the same reasons, facilities management is an increasingly competitive and complex industry sector. As customers become increasingly demanding, delivering the service they want can involve a wide range of contractors, sub-contractors and suppliers. It’s easy for costs to get out of control.

Horizon for Facilities Management is a modular facilities management system that works together with your business and allows day-to-day management of the processes, automates operations, provides a management dashboard for critical analysis and enables enterprise wide control in the most intelligent and efficient way.

Its unique features enables to manage Assets, Planned Preventive Maintenance schedules, Breakdown Reporting, Employee details, timesheet, payroll, Scheduling, Inventory, Vendor Management, Procurement, Account Receivables, Account Payables & MIS reports in an effective methodology.

It makes critical operational data available on-demand to users in any location. It offers a single view of all facilities and maintenance activities, and can easily track every location, asset and person, analyze the processes, costs and efforts required for optimal operations, and understand the impact of utilization, maintenance, improvements, service provision and expenditures.

For long, companies having business in Property, Services and Asset Management have had trouble integrating their operation on One Single system. Whether you are into hospitality & housekeeping, guarding & security or maintenance & engineering services, Horizon for Facility Management offers a single solution integrating with you Financial Accounting, Procurement, Inventory Control, Human Resource Management System and other modules of ERP.

Our Integrated ERP covers Processes right from Contracts to Periodic Invoicing of the customer and everything in between like Site Deployment / Tracking, Roster Planning, Attendance & Work Reporting. The application helps you track Profitability at different levels viz., Region, Customer, Site, and Employee. With informative Dashboards, it lets you monitor all operations in real-time giving you critical information to take faster and better informed decisions.

Main Components

Icon_1     Facility Management
  • FM Help Desk
  • Complaint / Grievance Management
  • Contract / Job Creation
  • Special Jobs / Projects Management
  • Preventive Maintenance
  • Task Assignment / Update
  • Sales Enquiry (Call out jobs)
  • Estimation (Call out jobs)
  • Quotation (Call out jobs)
  • Sub-Contracting Management
  • Facility Masters
  • Asset Register
  • Document Storage
  • Invoicing – Auto / Manual
  • Management Reports
  • And more ………
Icon_1      Financial Accounting
Icon_1      Fixed Asset Management
Icon_1      Procurement and Inventory Control
Icon_1      Human Resource Management System (Standard)
Icon_1      Approval Management System

Benefits at a glance

  • Get your people, processes and assets working in perfect harmony
  • Ensure automatic integration between operations and back-office departments
  • End to end integrated solution for operations, billing and payroll
  • Complete automation reduces data entry significantly
  • Bring huge improvement in operational efficiency
  • Manage the full life cycle of your service calls efficiently with a panoptic of resources and customer issues, and share all call information through a centralize database
  • Manage project costing with a fully automated and totally customizable administration system, so you can focus on the job at hand without getting buried in paperwork
  • Minimize your callers’ waiting by keeping track of customer history, direct maintenance activities, warranties and service histories
  • Flexible contract structure with multiple level analysis
  • Multiple charging methods
  • Flexible billing and reporting. Issue correct and timely bills, to boost profitability
  • Complete visibility of costs and usage
  • Make sure decision-makers have correct and up-to-date information at the click of a button
  • Very sophisticated Dash Board for Bird’s Eye View

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