Horizon Support

 

Even with the best ERP software system in place, organizations require support for fixes, updates and enhancements. Frontline makes your organization the cynosure of all its attention, in providing able support for your organization’s system needs.

Our personalized service and premium access to accomplished experts enables us in providing unparalleled support for all our clients. Our fast and accurate support solutions, delivered by a dedicated team of support experts, will help organizations achieve goals and drive continuous development into business.

Our customers depend not only on our software, but also on our experience in supporting those solutions. Frontline stands behind all of its products with a world-class support organization, capable of serving our customer base.

At Frontline, we are driven by professionalism, focus and passion to deliver excellent customer service. We strongly believe that support, service and training are ongoing and continuous process that does not end when the sale is formally over. Customer satisfaction at all levels is very important to us whether it is pre-sales, after sales or just customer support. We offer 24X7 customer and service support. We have dedicated customer service department with knowledgeable technical professionals, who provide support over the telephone, on the internet and personalized on-site services.

We provide our customers the best possible technical and application support available today through personnel who are experts in our applications, technology, and industry; utilizing advanced support tools and technology.

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